LIT | via PR Newswire | Global At-Table Ordering Leader me&u Creates Waves in North America | NEW YORK — me&u, a global hospitality technology scale-up company, is stepping up its position in the market in the United States. me&u, which was created in Australia, is the industry leader in at-table ordering. Personalization and artificial intelligence are driving acceptance and usage across more than 15 million customers across the world. me&u is at the forefront of the digital transformation of the hospitality industry.
me&u has been providing experiences of world-class quality in the areas of hospitality transformation and innovation ever since the company was founded more than four years ago. The order and pay firm has garnered substantial financial backing from prominent executives from Meta, Afterpay, Uber, Google, and LinkedIn. The company is already producing revenue growth of close to 30 percent for venue operators all around the world.
The hospitality disruptor is making waves in the United States, and current venues that are working with the company are witnessing an increase of up to 15 percent in tips for their personnel as a result of an expanded tipping feature on the platform and faster table rotation. Included on the list of notable restaurant groups and bars located throughout the United States that have signed on with the me&u platform and integrated it with their existing Point of Sales (P.O.S) systems are Texas-based Truck Yard, Treaty Oak Distilling, Hat Creek Burger Company, and Chicken N Pickle. Other locations include Hat Creek Burger Company and Chicken N Pickle.
me&u is dedicated to addressing some of the most significant challenges that are now facing the hospitality sector. MVP partner of The Texas Restaurant Association It prides itself as a trusted partner to key industry groups and guilds, including The Texas Restaurant Association, thanks to its rising presence in the United States (TRA).
In addition, the market leader in at-table ordering has strengthened its leadership team locally with the addition of two significant employees, namely Brian Duncan as vice president of sales and Eric Seymour as head of business development. These moves are intended to propel this momentum ahead.
me&u was founded in 2017 by an Australian entrepreneur in the hospitality industry named Stevan Premutico. The company was founded on the belief that hospitality workers can be supported to deliver a higher level of service and customer satisfaction through the use of innovation and investment in the appropriate technology.
“Having witnessed rapid growth and success in the Australian market, I am thrilled to grow our offering across North America,” said Premutico. “With the sector being one of the hardest hit by the pandemic, many forces have been at play to accelerate change within the restaurant industry. Convenience, driven by a digital first approach has found a permanent seat at the table across the global hospitality landscape.”
Diners have the freedom to order anything they want, whenever they want, and pay with contactless payments made on their cellphones thanks to a platform that is based on the internet. It takes care of the fundamentals, including ordering and payment, for the operators, which frees up personnel to spend more quality time getting to know their clients. As part of the all-encompassing onboarding process that me&u provides for its partners, the company assists with the creation of digital versions of menus, provides services for professional food photography, and holds training sessions.
“We have seen firsthand that great technology can co-exist alongside magical customer experiences,” says Premutico. “I am delighted to be able to play a part in converging great tech with great human experiences to co-exist and create space for the moments and memories that matter most.”
With over 125 team members based all over the world, thousands of partners, and more than two million magical moments created each month, me&u is committed to building a better future for hospitality.
Leading hospitality technology scale-up, me&u is on a mission to transform the global hospitality industry for the better. Founded in 2017, me&u was conceptualized by Founder Stevan Premutico, to transform the traditional ordering experience in a bid to solve the deep-rooted structural issues that have been the Achilles heel of the hospitality industry for decades. me&u’s smart technology and human-led value systems are at the core of driving this transformation by offering highly personalized ordering experiences and payment options for both customers and venues around the world.